Help
Write to support@kartay.de and name your device and browser.
Frequently asked questions
- Where are my cards?
- Only on this device, unless you have an account.
- How do I get my cards onto my phone and my laptop?
- With an account. Without one, carry them over with a backup from Settings.
- Is there an AI inside kartay?
- No. You give the instructions to ChatGPT, Claude or Gemini and paste its answer under Import.
- Can I bring my cards over from Anki?
- Yes, images and progress included. You open the file from Anki under Import.
- Does kartay work without the internet?
- Yes. If you put it on your home screen, it opens in airplane mode too.
- I have forgotten my password.
- A new password only opens the cards in your account together with your recovery code. The cards on this device stay.
- Something crashed.
- A report is waiting in Settings that you can attach.